Q1: What quality certifications do your manufacturing facilities hold?
A: Quality is our top priority. All our production bases operate strictly under the ISO 9001:2015 Quality Management System for standard industrial manufacturing. Furthermore, for high-precision and automotive-grade bearings, our facilities are fully certified with IATF 16949. This ensures rigorous defect control, continuous improvement, and world-class reliability for every bearing you receive.
Q2: Do you accept OEM/ODM? Can you produce non-standard bearings?
A: Absolutely. Non-standard customization is one of our core strengths. Just send us your technical drawings, dimensions, or physical samples. Furthermore, we fully support brand customization, including laser marking on bearings and designing custom color boxes to help build your brand identity.
Q3: How do you guarantee the bearing quality? Do you accept 3rd-party inspections?
A: We stand behind our quality with a solid 12-Month Warranty from the date of arrival. Any manufacturing defects will be replaced for free. For your complete peace of mind, we 100% welcome Third-Party Inspections (such as SGS, Intertek, or BV) before shipment.
Q4: What are your shipping methods?
A: We offer flexible and cost-effective shipping options based on your timeline and budget:
Sea Freight (FCL/LCL): Best for bulk orders (most economical).
Air Freight: Fast delivery for urgent medium-sized orders.
International Express (DHL/FedEx/UPS): Door-to-door service for samples and small parcels.
(We can quote EXW, FOB, CIF, or DDP depending on your needs).
Q5: Can I get free samples before placing a bulk order?
A: Yes! We provide FREE samples for standard bearing models so you can test our quality firsthand. You only need to cover the initial international shipping cost, which will be refunded to you when you place your first official bulk order.
Q6: What is your standard lead time?
A: In-stock standard models: Dispatched within 3 to 7 days.
Customized or out-of-stock items: Usually 15 to 30 days, depending on the order quantity and complexity. We always prioritize meeting your project deadlines.